Where to check
- Open Your Memberships and Subscriptions.
- Check Prime membership and digital/app subscriptions separately.
- Look for the same Amazon account used at purchase.
Where to cancel
- Use Amazon memberships/subscriptions pages for Amazon-managed subscriptions.
- If a third party, app store, carrier, or streaming service manages it, follow that billing route.
Refund or review route
- Use Amazon customer service or the relevant product support flow. Refunds may vary by item, timing, country, and subscription type.
Proof to save
- Amazon order ID
- Membership or channel name
- Amazon account email
- Cancellation confirmation
- Renewal date
Warnings
- Prime, Channels, Music, Appstore, and third-party subscriptions can be in different places.
- Policy may vary by country or account type.