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Unknown charge finder

Who Charged Me? Find unknown card charges

Enter the statement descriptor exactly as you see it. CancelWise does not ask for passwords, full card numbers, or account login details.

Likely match

Roku

Roku-billed subscriptions appear in Roku account subscriptions or on the Roku device subscription menu.

Confidence: Medium Matched clue: roku Provider match, not merchant certainty

Descriptor checked: ROKU

The descriptor contains a provider clue, but you still need a receipt or account record to confirm the exact product. This is a routing tool, not final proof of ownership.

Products this provider commonly bills

  • The Roku Channel
  • streaming subscriptions billed through Roku
  • channel purchases

Official domains to expect

support.roku.com

Where to check first

  • Go to my.roku.com/subscriptions.
  • On a Roku device, highlight the app and press Star to check Manage subscription.
  • Check whether the service is billed by Roku or by the streaming service directly.

Where to cancel if this is recurring

  • Turn off auto-renew for Roku-billed subscriptions.
  • Contact the streaming service if Roku says that provider manages the subscription.

Official refund or review route

  • Use Roku support or the provider support route shown by Roku. Refund handling can vary by service and billing route.

Proof checklist

  • Roku account email
  • Subscription name
  • Roku purchase history
  • Auto-renew status
  • Cancellation confirmation

Common mistake

  • Roku says some services billed through Roku are still managed by the streaming service.
  • Policy may vary by country or account type.

If you still cannot find it

  1. Search all email accounts for the exact amount, descriptor, receipt, or renewal notice.
  2. Check Apple, Google Play, PayPal, Amazon, Microsoft, Roku, Stripe, Paddle, carrier billing, and bank-card subscriptions.
  3. Contact the merchant or billing provider using the official source link below.
  4. If the charge appears unauthorized or remains unresolved, ask your bank or card issuer about dispute deadlines and evidence.

Answer route questions

Official support links