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Unknown charge finder

Who Charged Me? Find unknown card charges

Enter the statement descriptor exactly as you see it. CancelWise does not ask for passwords, full card numbers, or account login details.

Likely match

Bank card recurring payment

A recurring card payment is usually controlled by the merchant, but your bank or card issuer can explain stop-payment, dispute, and card-replacement options.

Confidence: Selected Provider match, not merchant certainty
You selected this provider manually. Confirm it against the receipt or account before acting. This is a routing tool, not final proof of ownership.

Products this provider commonly bills

  • Direct merchant subscriptions
  • recurring card payments
  • memberships and renewals

Official domains to expect

www.consumerfinance.gov

Where to check first

  • Check the exact statement descriptor, amount, date, and card used.
  • Search email for receipts matching the amount and date.
  • Call the bank using the number on your card if the merchant cannot be identified.

Where to cancel if this is recurring

  • Cancel with the merchant when known.
  • Ask your bank or card issuer about blocking future recurring charges or disputing unauthorized charges.

Official refund or review route

  • Ask the merchant for a refund first when you recognize it. If unauthorized or unresolved, ask the bank/card issuer about dispute options.

Proof checklist

  • Statement screenshot
  • Merchant messages
  • Cancellation proof
  • Dates of attempted cancellation
  • Bank case number

Common mistake

  • Do not rely only on deleting an app or replacing a card without asking the bank what happens to recurring merchant tokens.
  • This is general information, not legal advice.

If you still cannot find it

  1. Search all email accounts for the exact amount, descriptor, receipt, or renewal notice.
  2. Check Apple, Google Play, PayPal, Amazon, Microsoft, Roku, Stripe, Paddle, carrier billing, and bank-card subscriptions.
  3. Contact the merchant or billing provider using the official source link below.
  4. If the charge appears unauthorized or remains unresolved, ask your bank or card issuer about dispute deadlines and evidence.

Answer route questions

Official support links