Who Charged Me? Find unknown card charges

Products this provider commonly bills

• Android app subscriptions
• in-app purchases
• Google Play media
• Google services billed through Google Payments

Official domains to expect

Where to check first

• Go to Google Play subscriptions while signed in to the Google Account that paid.
• Switch Google Accounts if the subscription does not appear.
• Check the email receipt and payment profile for account clues.

Where to cancel if this is recurring

• Cancel from Google Play subscriptions or the Play Store subscription screen.
• If the app developer or another provider bills you, follow that provider instead.

Official refund or review route

• Use Google Play refund help or contact the developer when Google says the developer is the fastest route. Refund policies differ by item, timing, payment method, and location.

Proof checklist

• Google Play order number
• Google Account email
• Receipt date
• App/developer name
• Cancellation or refund decision screenshot

Common mistake

• Google states that uninstalling the app will not cancel a subscription.
• Policy may vary by country or account type.

If you still cannot find it

1. Search all email accounts for the exact amount, descriptor, receipt, or renewal notice.
2. Check Apple, Google Play, PayPal, Amazon, Microsoft, Roku, Stripe, Paddle, carrier billing, and bank-card subscriptions.
3. Contact the merchant or billing provider using the official source link below.
4. If the charge appears unauthorized or remains unresolved, ask your bank or card issuer about dispute deadlines and evidence.

Answer route questions

Official support links