Likely match
Paddle
Paddle is a merchant of record for many software and digital product sellers.
Confidence: Selected
Provider match, not merchant certainty
You selected this provider manually. Confirm it against the receipt or account before acting. This is a routing tool, not final proof of ownership.
Products this provider commonly bills
- Software and SaaS subscriptions
- digital products
- licenses
- merchant-of-record purchases
Official domains to expect
www.paddle.com
Where to check first
- Use Paddle buyer support or charge support to identify the purchase.
- Check Paddle receipt emails for the product and seller.
- Look for the buyer portal link in subscription confirmation emails.
Where to cancel if this is recurring
- Use Paddle support chat or the buyer portal link when Paddle manages the subscription.
- If Paddle identifies a seller-controlled route, contact that seller.
Official refund or review route
- Use Paddle buyer support or the seller route shown in the receipt. Refund handling may vary by product, seller, location, and timing.
Proof checklist
- Paddle receipt
- Transaction ID
- Email used at purchase
- Product name
- Support chat transcript
Common mistake
- Paddle may appear on the statement even though the product belongs to another software seller.
- Policy may vary by country or account type.
If you still cannot find it
- Search all email accounts for the exact amount, descriptor, receipt, or renewal notice.
- Check Apple, Google Play, PayPal, Amazon, Microsoft, Roku, Stripe, Paddle, carrier billing, and bank-card subscriptions.
- Contact the merchant or billing provider using the official source link below.
- If the charge appears unauthorized or remains unresolved, ask your bank or card issuer about dispute deadlines and evidence.