Where to check
- Go to Google Play subscriptions while signed in to the Google Account that paid.
- Switch Google Accounts if the subscription does not appear.
- Check the email receipt and payment profile for account clues.
Where to cancel
- Cancel from Google Play subscriptions or the Play Store subscription screen.
- If the app developer or another provider bills you, follow that provider instead.
Refund or review route
- Use Google Play refund help or contact the developer when Google says the developer is the fastest route. Refund policies differ by item, timing, payment method, and location.
Proof to save
- Google Play order number
- Google Account email
- Receipt date
- App/developer name
- Cancellation or refund decision screenshot
Warnings
- Google states that uninstalling the app will not cancel a subscription.
- Policy may vary by country or account type.