Clear answer
Usually ask the merchant or billing provider for a refund first when you recognize the purchase; contact your bank or card issuer when it is unauthorized, unresolved, or time-sensitive. Policy may vary by country or account type.
Step-by-step instructions
- Identify the billing provider.
- Use the official refund route when you recognize the purchase.
- Save the company decision.
- If unresolved or unauthorized, ask your bank/card issuer about dispute deadlines and evidence.
- Avoid duplicate or conflicting claims.
Official source links
Google Play refund policies
support.google.com
Apple refund requests
support.apple.com
CFPB stopping automatic payments
www.consumerfinance.gov
Proof checklist
- Receipt or order ID
- Statement descriptor and amount
- Account email used
- Screenshots of subscription/refund pages
- Support case numbers and reply dates
Mistakes to avoid
- Do not start a dispute with no evidence if the merchant is still reviewing.
- Do not describe a recognized purchase as unauthorized.
FAQ
Does CancelWise cancel this for me?
No. CancelWise is a free independent information website. You complete the action through the official company, billing provider, bank, or carrier.
What if the policy is unclear?
Use the official source link and write: Policy may vary by country or account type. Save the answer you receive.